Articles with #Billing tag
Plans, payments, subscriptions, and invoices.
How to request a refund
What Braandly's refund policy covers, when you are eligible, and exactly what to send to request one.
Switch between monthly and yearly billing
Move a paid plan between monthly and yearly billing, and learn when the change takes effect.
AI credits and limits
Understand how Braandly AI credits work, what uses them, and how they scale with your plan.
Failed payments and dunning
Understand what happens when a payment fails, the grace period, and how to keep your plan.
Payment methods: Paddle vs Paystack
Braandly processes payments through Paddle or Paystack, chosen automatically by your country.
What happens after payment
See what happens right after you pay, from plan activation to your invoice.
Plan limits explained
See what each plan limit means and what happens when you reach one.
Plans and pricing explained
Compare the Starter, Plus, Pro, and Ultimate plans and see how billing works.
My subscription didn't activate
What to do when you paid but your plan hasn't updated in Braandly.
Cancel your subscription
Cancel a paid plan, confirm it with the emailed code, and see exactly when your access ends.
Subscribe to a paid plan
Move from Starter to a paid plan, choose monthly or yearly billing, and know what happens at checkout.