Articles with #Troubleshooting tag

Fix a Brink page that is not reflecting your most recent edits, from publishing to caching.

Work through the common reasons you cannot sign in to Braandly and how to fix each one.

Understand why an exported guidelines PDF can differ from the editor, and how to reduce the gap.

Fix the common reasons an image fails to upload to Braandly, from size to format.

What to do when you paid but your plan hasn't updated in Braandly.

Fix problems exporting or downloading a PDF, brand kit, or tool output.

Fix a verification code that won't work, from expiry to spam folders.

Still have questions? We're here to help!

Send a message to our support team by clicking the button below. We're here to assist you!